📒
LightningATC Master Guide
  • LightningATC Overview
  • Changelog
    • Recent Update
      • Previous Updates
  • Installing Lightning
  • Lightning Installation
    • In-Depth Windows Guide
    • In-Depth MacOS Guide
    • Common Installation Issues
  • Lightning Setup
  • Updating the Extension
  • Lightning Add-On Keys
  • Using Lightning
    • Lightning Modes Overview
      • In-Depth Monitor Guide
  • Site Specific Guides
    • Shopify Overview
    • Supreme Overview
    • Other Support Sites Overview
      • Stripe
      • Footsites
      • Hibbett
      • Walmart
  • Issues and Fixes
    • Common Issues and Fixes
  • Miscellaneous
    • Commands
Powered by GitBook
On this page
  • Reset Key | My key is currently in use
  • Missing Files | I cannot find the files I downloaded
  • Stuck Logging In

Was this helpful?

  1. Lightning Installation

Common Installation Issues

Below are fixes to the most common installation issues.

PreviousIn-Depth MacOS GuideNextLightning Setup

Last updated 4 years ago

Was this helpful?

Reset Key | My key is currently in use

Send command !reset YOURKEYHERE to @Lightning Auth in order to reset your license key. For Example: !reset FLFG34-DSFSD4-FFDSFH-5Y56HD-SDF445

If you do not know what your Lightning Key is, message @Lightning Auth !info

After successfully resetting your key, close the current tab (telling you to reset your key) and attempt to log in again.

Missing Files | I cannot find the files I downloaded

After downloading your files, the files should appear in your downloads folder. If this is not the case: 1. check that you do not have any anti-virus protections deleting the files 2. locate where the files downloaded to from chrome: a. go to chrome://downloads/ b. hit "show in folder" (see )

Stuck Logging In

After signing into Discord, if you encounter a screen reading "Stuck Logging You In", please ensure that: 1. You have no other autofills on that chrome user 2. Disable third-party Ad Blockers

After reading if your problem still persists, please open a ticket in

here
#ticket-support