Common Issues and Fixes

Below are common issues and fixes to those issues.

Reset Key | My key is currently in use

Send command !reset YOURKEYHERE to @Lightning Auth in order to reset your license key. For Example: !reset FLFG34-DSFSD4-FFDSFH-5Y56HD-SDF445

If you do not know what your Lightning Key is, message @Lightning Auth !info

After successfully resetting your key, close the current tab (telling you to reset your key) and attempt to log in again.

Missing Files | I cannot find the files I downloaded

After downloading your files, the files should appear in your downloads folder. If this is not the case: 1. check that you do not have any anti-virus protections deleting the files 2. locate where the files downloaded to from chrome: a. go to chrome://downloads/ b. hit "show in folder" (see here)

Stuck Logging In

After signing into Discord, if you encounter a screen reading "Stuck Logging You In", please ensure that: 1. You have no other Autofills on that chrome user 2. Disable third-party Ad Blockers

Key Validation Error

Often times, key validation errors are because of Lightning Server Issues: If you encounter an issue, please reset your key, log back in and import your profiles (should be exported by default) a. guide to reset key here If you encounter this issue often, please open a ticket here.