Below are common issues and fixes to those issues.
Reset Key | My key is currently in use
Send command !reset YOURKEYHERE to @Lightning Auth in order to reset your license key. For Example: !reset FLFG34-DSFSD4-FFDSFH-5Y56HD-SDF445
If you do not know what your Lightning Key is, message @Lightning Auth !info
After successfully resetting your key, close the current tab (telling you to reset your key) and attempt to log in again.
Missing Files | I cannot find the files I downloaded
After downloading your files, the files should appear in your downloads folder.
If this is not the case:
1. check that you do not have any anti-virus protections deleting the files
2. locate where the files downloaded to from chrome:
a. go to chrome://downloads/
b. hit "show in folder" (see here)
Stuck Logging In
After signing into Discord, if you encounter a screen reading "Stuck Logging You In", please ensure that:
1. You have no other Autofills on that chrome user
2. Disable third-party Ad Blockers
Key Validation Error
Often times, key validation errors are because of Lightning Server Issues:
If you encounter an issue, please reset your key, log back in and import your profiles (should be exported by default)
a. guide to reset key here
If you encounter this issue often, please open a ticket here.
