# Preload

When Shopify sites experience high traffic, a queue is automatically put up. Recently, the queue has been going up 10+ minutes before the drop time. This is absolutely detrimental to non-bot users as they get stuck in queue. \
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Lightning allows users to enter queue with hopes of passing right before drop time, allowing near instant checkouts.&#x20;

{% tabs %}
{% tab title="Entering Queue Early" %}

1. Enable the monitor and navigate to the homepage of a Shopify site.&#x20;
2. Enable Pre-Load by toggling it on via the monitor.&#x20;

![](https://2089545557-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSbW6KIA8975TGuiWidUt%2Fuploads%2Fr9IDxYXB6yAcZHZGHa45%2Ftempsnip.png?alt=media\&token=0d26c165-1b44-4064-b190-0f79991ecbae)

3\. Click "Monitor". \
4\. The mode will automatically clear your cart and cookies, put the user into queue, and navigate the user through queue.&#x20;

5\. Once preload is completed, the monitor will automatically begin searching for the product. \\

{% hint style="info" %}
You must preload on the site you want to check out on. Sessions are only valid for the unique Shopify site.&#x20;
{% endhint %}

{% hint style="info" %}
Staff will attempt to ping for abnormally long queues. For majority of releases, preload 5-6 minutes before the drop.&#x20;
{% endhint %}

{% hint style="info" %}
Take advantage of custom delays. While in queue and before the drop, keep delays high - 20000+. Shortly before the drop, 15-25 seconds before, drop delays to 2000-3000.&#x20;
{% endhint %}
{% endtab %}

{% tab title="Common Issues & Fixes" %}

{% endtab %}
{% endtabs %}
